If you use Apple’s Mail application to access your Chapman email on your computer, we encourage you to either download the Microsoft Outlook Application or use Outlook on the Web instead. What is coming to Outlook for Mac later this year: However, starting mid-February 2022, the new Outlook for Mac will become the default experience for those running macOS version 10.14 (Mojave) and later. To learn more about Outlook profiles, I recommending visiting Microsoft’s official support page for managing profiles.New Outlook for Mac becomes the Default Experience February 2022 | New TechnologiesĪn exciting update is coming to the Microsoft Outlook application for Mac users with a fresh look and improved user experience.Ĭurrently, Outlook provides Mac users the option to switch between the new Outlook and classic Outlook through a toggle in the application. Step 5: Launch Outlook, and the app should launch as normal, and allow you to configure and set up accounts Step 4: Click the config button to set the new profile to default Step 3: Click the ‘+’ button to add a new profile Step 2: Open Contents → SharedSupport and open the Outlook Profile Manager Step 1: Open the Application’s folder and right-click on the Microsoft Outlook app and select Show Package Contents Therefore, if you’re receiving this error message after using a configured Outlook installation for quite some time, you’ll want to investigate that profile, and not necessarily create a new one as shown in this tutorial. With that in mind, you’ll definitely want to exercise caution when tinkering with this stuff. So when creating a new profile, you’re basically setting up a brand new database to house all of your email and account information. Since I had never really used Outlook before, fixing this issue was basically just a matter of creating a new database or profile. According to Microsoft, a profile is associated with and stores a set of email messages, contacts, tasks, calendars, account settings, Scrapbook clips, and more. Once you click the Upgrade button on that message, you’ll see the following error below: The first message that you’ll receive before getting the Outlook can’t upgrade your database error, is a message asking you to please upgrade the Outlook database. If you’ve ever ran into the “can’t upgrade your database error” when launching Outlook, then you may want to give this fix a try. Unfortunately, I ran into a problem when first launching the app. After doing a bit of troubleshooting, and lurking around the app’s bundle, I was finally able to fix the issue. Last night, I decided that I would give the desktop version of Outlook a chance.
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